“I am Echoborg” shows in 2021

A few examples of this participative show and the audience response During the months of Zoom, the “I am Echoborg” Team moved from participative live theatre to running the show online. This was a tall task when the whole point of the experience was for the audience to engage with the artificial Intelligence through an…

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CX Tech

Conference • Technology Transforming Customer Experience • October 2018 • London Working with Connect Business Media, the Association for Business Psychology and Oxford Brookes University, Nicola, Managing Director of Strong Enterprises, presented at the CX Tech conference 2018. This event was all about applying sharp-edged commercial focus to the CX technology revolution and how technology is revolutionising…

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Director’s Forum: AI and Robotics (AIR)

Our first AI & Robotics Business Transformation Directors’ Forum of 2018 was on the 22 March 2018. It was aimed at business leaders, entrepreneurs and academics  focused on sharing how they are using AI and robotics to re-shape their organisations for the 21st century creating new commercial models, boosting competitiveness and optimising performance. I was lucky enough to chair…

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AI and Robotics Directors Forum

The AIR Directors’ Forum was another great event hosted by Gallup at their Headquarters in the Shard, London. We took a look at how AI is enhancing Customer and Employee Engagement. There were great presentations from David Burden (DADEN) Maria Semykoz (GALLUP), Rob Mccargow (PwC), Chris Ezekiel (CreativeVirtual), Abhijit Akerkar (Lloyds Bank) and Dr Andy…

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Bad wire day?

Bad wire day? Will giving our technology a personality improve our productivity?                            Artie, the Robothespian robot from Oxford Brookes University Robotics Laboratory joined Nicola Strong at the ABP Annual conference 2015. The discussion was focused on whether robots will take many of the…

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Digital native v digital immigrant: who is the more efficient leader?

In 2013 the Association for Business Psychology Annual conference had a theme on Doing more with less. Speakers including leading experts such as Ivan Robertson, Business Psychologist and thought leader talking on resilience and Matthew Syed who challenged our definition of talent and success in delivering high quality practice. As part of this three day conference,…

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2016 Engage Awards

Nicola Strong was one of a panel of judges for the inaugural awards celebrating inspirational customer and employee engagement excellence. Categories focused on strategic areas of engagement capturing examples of excellence from organisations that are directly improving their customer and employee engagement strategies, improving retention, loyalty, productivity and bottom line performance. Here are the highlights

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